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You can contact our Customer Support team on 01384 886435

You can contact our Customer Support team on 01384 886435

Once your Bonus Credit Wagering Requirement Balance is ?0, any remaining Bonus Credit will automatically be transferred as winnings to your Cashable Credit account.

In the event that you withdraw Cashable Credit before you have met your Bonus Credit Wagering Requirement (i

e. before your Bonus Credit Wagering Requirement Balance is ?0) your Bonus Credit and Bonus Credit Wagering Requirement will be reduced by the same percentage that you have withdrawn from your Cashable Credit. By way of example only: you have made a first deposit of ?10, credited to your Cashable Credit account, and received a first deposit match bonus of ?10, credited to your Bonus Credit account; your Bonus Credit Wagering Requirement Balance is ?400 (i.e. 40 x bonus of ?10); you play through your ?10 deposit once on a slots game and win ?50. Your Bonus Credit Wagering Requirement Balance is unchanged (as you have not yet staked any Bonus Credit); you are free to withdraw the ?50 winnings, stored in your Cashable Credit account, but you choose to only withdraw ?25 (i.e. 50%); as your Bonus Credit Wagering Requirement Balance is not yet ?0, you will forfeit 50% of your Bonus Credit (reducing it to ?5) and your Bonus Credit Wagering Requirement Balance will be reduced by 50% (reducing it to ?200).

In the event that you stake both Cashable Credit and Bonus Credit, any winnings will be applied proportionately to your Cashable Credit and Bonus Credit accounts and your Bonus Credit Wagering Requirement Balance will be reduced only by the amount of Bonus Credit used.